WhatsApp Business API

Run official WhatsApp for your team from Taly without depending on an employee phone

Connect the official WhatsApp Business API, receive messages inside Taly, and run team replies, campaigns, automation, and orders from a stable workspace.

Official WhatsApp Business API conversations managed inside Taly

The problem

Where teams lose momentum without Taly

When messages, owners, and next steps are scattered, customers wait and the team loses context.

Phone dependency

Customer conversations stay tied to a device or employee.

Team limits

It is hard to manage replies, ownership, and permissions.

Growth ceiling

Campaigns and automation need an official foundation.

How it works

A clearer operating flow

Each feature is designed to move the conversation from arrival to ownership, action, and measurable follow-up.
01

Connect the account

Link the official WhatsApp Business setup to Taly.

02

Receive messages

Every WhatsApp message enters a team inbox.

03

Operate as a team

Assign chats and permissions around real roles.

04

Activate growth

Use templates, campaigns, automation, and orders.

Benefits

What changes for the team

Less switching, clearer ownership, and a customer experience that feels organized.

Official operation

A more reliable setup than personal phones or fragile workarounds.

Team-ready

People reply inside a controlled workspace.

Scales better

Handle more customers with campaigns and automation.

Full workflow

Messages can become tickets, orders, or bookings.

Feature details

What is included

Practical tools that make the feature useful in daily team work.

Official connection

Connect your WhatsApp business number with a clear setup.

Team inbox

Receive WhatsApp messages in an assignable inbox.

Messages and media

Send text, files, and media according to WhatsApp rules.

Approved templates

Use templates for allowed campaigns and notifications.

Automation

Run replies and follow-up flows without code.

Webhooks

Connect message and order events to other systems.

Interface preview

See official WhatsApp inside Taly

One place for WhatsApp messages, templates, team work, and customer context.
Official WhatsApp Business API conversations managed inside Taly: Official connection
Official WhatsApp Business API conversations managed inside Taly: Unified inbox
Official WhatsApp Business API conversations managed inside Taly: Templates and campaigns
Official WhatsApp Business API conversations managed inside Taly: Automation and webhooks
Official WhatsApp Business API conversations managed inside Taly: Customer routing
Official WhatsApp Business API conversations managed inside Taly: Team permissions
Official WhatsApp Business API conversations managed inside Taly: API integrations
Official WhatsApp Business API conversations managed inside Taly: Channel reports
Official WhatsApp Business API conversations managed inside Taly: Desktop and mobile sync
Official WhatsApp Business API conversations managed inside Taly: Security and verification

Use cases

Daily use cases

Real situations where this part of Taly turns scattered work into a clear path.

Sales conversation

A customer asks on WhatsApp and the team follows up from Taly.

Support request

A WhatsApp issue becomes a ticket with an owner.

Allowed notification

An approved template reaches the customer at the right time.

Flexible plans

Choose the plan that fits your stage

Start simply, then grow usage over time. Taly pricing is listed in Egyptian pounds.

Launch

999EGP/ month

Flexible monthly billing

Best for

Small stores, clinics, service centers, or a focused first team.

  • 3 users
  • 3,000 contacts
  • 5,000 messages
  • 10 monthly campaigns
  • Inbox + Tickets + Contacts
  • 50 saved replies
  • Mobile app
  • Basic campaigns
View plan details

Pro

5,999EGP/ month

Flexible monthly billing

Best for

Brands, branches, restaurants, bookings, commerce, and API-led teams.

  • 20 users
  • 75,000 contacts
  • 120,000 messages
  • 250 monthly campaigns
  • 5 branches
  • Commerce Pro
  • Meta Messaging
  • Developer API + Webhooks
  • Custom onboarding
View plan details

Trusted by ambitious teams

A product language familiar to serious operators

Taly is built for teams that care about customer conversations, clear ownership, and measurable work.

Egyptair
Orascom Construction
Elsewedy Electric
Edita Food Industries
Hassan Allam Holding
Oriental Weavers Egypt
Juhayna
Banque Misr
Arab Contractors
Talaat Moustafa Group
Egyptair
Orascom Construction
Elsewedy Electric
Edita Food Industries
Hassan Allam Holding
Oriental Weavers Egypt
Juhayna
Banque Misr
Arab Contractors
Talaat Moustafa Group

FAQ

Before you start, here are the details teams usually ask about

Short answers about plans, WhatsApp fees, setup, team work, and how Taly operates.

Still have a question?

The Taly team can help you choose the right plan and understand the setup for your business.

Talk to the Taly team
View all questions

No. The plan price covers Taly platform usage. Official Meta and WhatsApp fees are separate and depend on message type, country, and usage.

A dedicated business number is usually best. In some cases, an existing number can be used if it fits the official setup, but that depends on the number status and connection method.

Yes. The team can work from the same workspace, with conversations organized by owner or status so follow-up does not get lost between members.

Yes. One of Taly's core goals is to turn commercial conversations into clear orders that can be tracked from creation to payment and fulfillment.

The organization can enter a billing pending state. The owner can access subscription and billing routes, while paid operating features remain locked until the subscription is activated.

Yes. The system is built around multi-tenant boundaries so one organization cannot read or modify another organization's data.

WhatsApp Business API in Taly | Official WhatsApp Connection