Restaurants and cafes

Turn chat into a full ordering branchfrom menu to delivery

Receive WhatsApp, Instagram, and Messenger orders, organize menu items and add-ons, run kitchen work, and track payment and delivery.

Business challenges

The problem Taly removes

When customer conversations stay scattered, daily operations become harder to track, measure, and improve.

The order is inside the conversation

Customers ask, change, and confirm while details keep moving.

Menu repeated manually

Staff rewrite items, prices, and add-ons over and over.

Payment needs confirmation

Prepaid, cash, and proof steps are often manual.

Kitchen and delivery are disconnected

Chat confirmation does not always reach operations clearly.

The operating journey inside Taly

How the workflow becomes clearer

Taly turns the customer journey into visible steps from first message to final outcome.
01

Customer starts the order

They message the restaurant and ask about the menu.

02

Team sends menu items

Items and add-ons come from the system instead of manual typing.

03

Cart is prepared

Items, sizes, add-ons, notes, and totals are summarized.

04

Order is confirmed

The customer gets a clear summary and chooses delivery or pickup.

05

Payment is set

Prepay, proof, or cash on delivery is tracked.

06

Kitchen and delivery follow

The order moves through preparation, ready, delivery, and completion.

How Taly solves it

How Taly helps

Each solution keeps the conversation connected to customers, team ownership, operational status, and reporting.

Ready-to-sell menu

Send items, add-ons, and prices from chat.

Kitchen-ready orders

Each order carries items, notes, status, and delivery method.

Payment and receipt flow

Set payment method, review proof, and send a receipt.

Delivery and pickup clarity

Separate branch pickup and delivery work without confusion.

Features that fit this solution

What your team gets

Tools that match the way this business type sells, supports, books, and follows up.

Menu sections

Organize meals, drinks, desserts, and offers.

Learn more

Order creation

Turn a customer chat into a clear order.

Learn more

Order statuses

Track new, preparing, ready, delivering, and completed orders.

Add-ons and upsell

Make add-ons visible before confirming the order.

Payment and proofs

Support prepayment, transfer proof, or cash on delivery.

Customer receipts

Send a clear receipt after order confirmation, payment, or delivery.

Delivery handoff

Keep address, notes, and delivery status in one place.

Restaurant reporting

Understand order volume, delays, and popular items.

Inside the experience

See the workflow in one workspace

A single experience for conversations, customers, actions, and operational visibility.

Real use cases

Daily situations Taly organizes

Common situations become trackable work instead of scattered messages.

Busy dinner rush

Before Taly

Details are scattered across many messages.

With Taly

Each order has a clear summary and state.

Customer changes add-ons

Before Taly

The final order becomes unclear.

With Taly

The cart updates before confirmation.

Driver asks for details

Before Taly

Delivery notes sit in chat.

With Taly

Address and notes travel with the order.

Returning customer repeats an order

Before Taly

The team cannot quickly see previous preferences.

With Taly

Customer data and order history help the team serve faster.

Trusted by ambitious teams

A product language familiar to serious operators

Taly is built for teams that care about customer conversations, clear ownership, and measurable work.

Egyptair
Orascom Construction
Elsewedy Electric
Edita Food Industries
Hassan Allam Holding
Oriental Weavers Egypt
Juhayna
Banque Misr
Arab Contractors
Talaat Moustafa Group
Egyptair
Orascom Construction
Elsewedy Electric
Edita Food Industries
Hassan Allam Holding
Oriental Weavers Egypt
Juhayna
Banque Misr
Arab Contractors
Talaat Moustafa Group

Flexible plans

Choose the plan that fits your stage

Start simply, then grow usage over time. Taly pricing is listed in Egyptian pounds.

Launch

999EGP/ month

Flexible monthly billing

Best for

Small stores, clinics, service centers, or a focused first team.

  • 3 users
  • 3,000 contacts
  • 5,000 messages
  • 10 monthly campaigns
  • Inbox + Tickets + Contacts
  • 50 saved replies
  • Mobile app
  • Basic campaigns
View plan details

Pro

5,999EGP/ month

Flexible monthly billing

Best for

Brands, branches, restaurants, bookings, commerce, and API-led teams.

  • 20 users
  • 75,000 contacts
  • 120,000 messages
  • 250 monthly campaigns
  • 5 branches
  • Commerce Pro
  • Meta Messaging
  • Developer API + Webhooks
  • Custom onboarding
View plan details

FAQ

Before you start, here are the details teams usually ask about

Short answers about plans, WhatsApp fees, setup, team work, and how Taly operates.

Still have a question?

The Taly team can help you choose the right plan and understand the setup for your business.

Talk to the Taly team
View all questions

No. The plan price covers Taly platform usage. Official Meta and WhatsApp fees are separate and depend on message type, country, and usage.

A dedicated business number is usually best. In some cases, an existing number can be used if it fits the official setup, but that depends on the number status and connection method.

Yes. The team can work from the same workspace, with conversations organized by owner or status so follow-up does not get lost between members.

Yes. One of Taly's core goals is to turn commercial conversations into clear orders that can be tracked from creation to payment and fulfillment.

The organization can enter a billing pending state. The owner can access subscription and billing routes, while paid operating features remain locked until the subscription is activated.

Yes. The system is built around multi-tenant boundaries so one organization cannot read or modify another organization's data.