Too many channels
Teams keep switching between apps and lose context.
Unified inbox
All customer messages in one inbox and faster replies from the same place
Bring WhatsApp, Instagram, and Messenger into one inbox, assign conversations to your team, reply faster, and turn chats into sales or support tickets.
The problem
Where teams lose momentum without Taly
When messages, owners, and next steps are scattered, customers wait and the team loses context.Overlapping replies
More than one teammate can answer the same customer.
No clear follow-up
Important chats get buried when volume rises.
How it works
A clearer operating flow
Each feature is designed to move the conversation from arrival to ownership, action, and measurable follow-up.Receive every message
Each conversation arrives in one inbox with a clear source channel.
Understand the customer
See history and notes before the team replies.
Assign ownership
Route the chat to the right person or team.
Turn it into action
Create an order, ticket, or follow-up from the same chat.
Benefits
What changes for the team
Less switching, clearer ownership, and a customer experience that feels organized.One view
All customer channels appear in a single workspace.
Faster replies
The team spends less time switching tools.
Clear owner
Every conversation has someone responsible for it.
Better experience
Customers get organized replies with preserved context.
Feature details
What is included
Practical tools that make the feature useful in daily team work.Multi-channel inbox
WhatsApp, Instagram, and Messenger in one place.
Customer record
View history, notes, and useful details before replying.
Linked tickets
Turn a complaint into a trackable ticket from the chat.
Team assignment
Assign responsibility without overlap.
Saved replies
Keep response quality consistent and fast.
Search and filters
Find conversations by channel, status, or owner.
Interface preview
See the inbox inside Taly
A workspace for channels, customers, conversation context, and follow-up tools.
Use cases
Daily use cases
Real situations where this part of Taly turns scattered work into a clear path.Follow a warm lead
Sales sees the history and sends the right offer.
Example
A product question becomes a clear order.
Resolve a complaint
Support opens a ticket and tracks the case to resolution.
Example
A delayed order becomes a visible case.
Manage team load
Managers see ownership and pressure before customers wait too long.
Example
Busy conversations are redistributed.
Flexible plans
Choose the plan that fits your stage
Start simply, then grow usage over time. Taly pricing is listed in Egyptian pounds.
Launch
999EGP/ month
Flexible monthly billing
Best for
Small stores, clinics, service centers, or a focused first team.
- 3 users
- 3,000 contacts
- 5,000 messages
- 10 monthly campaigns
- Inbox + Tickets + Contacts
- 50 saved replies
- Mobile app
- Basic campaigns
Growth
Most selected2,499EGP/ month
Flexible monthly billing
Best for
Built for growing sales, support, and commerce teams.
- 7 users
- 15,000 contacts
- 25,000 messages
- 60 monthly campaigns
- Flow Builder
- Commerce Starter
- AI Assist
- Basic webhooks
Pro
5,999EGP/ month
Flexible monthly billing
Best for
Brands, branches, restaurants, bookings, commerce, and API-led teams.
- 20 users
- 75,000 contacts
- 120,000 messages
- 250 monthly campaigns
- 5 branches
- Commerce Pro
- Meta Messaging
- Developer API + Webhooks
- Custom onboarding
Trusted by ambitious teams
A product language familiar to serious operators
Taly is built for teams that care about customer conversations, clear ownership, and measurable work.
FAQ
Before you start, here are the details teams usually ask about
Short answers about plans, WhatsApp fees, setup, team work, and how Taly operates.
Still have a question?
The Taly team can help you choose the right plan and understand the setup for your business.
No. The plan price covers Taly platform usage. Official Meta and WhatsApp fees are separate and depend on message type, country, and usage.
A dedicated business number is usually best. In some cases, an existing number can be used if it fits the official setup, but that depends on the number status and connection method.
Yes. The team can work from the same workspace, with conversations organized by owner or status so follow-up does not get lost between members.
Yes. One of Taly's core goals is to turn commercial conversations into clear orders that can be tracked from creation to payment and fulfillment.
The organization can enter a billing pending state. The owner can access subscription and billing routes, while paid operating features remain locked until the subscription is activated.
Yes. The system is built around multi-tenant boundaries so one organization cannot read or modify another organization's data.