WhatsApp commerce

Turn chat into carts, orders, and follow-up from the same conversation

Send products, build carts, create orders, track payment, and keep fulfillment visible without leaving the customer conversation.

WhatsApp commerce order and product catalog inside Taly

The problem

Where teams lose momentum without Taly

When messages, owners, and next steps are scattered, customers wait and the team loses context.

Manual carts

Products, quantities, and prices are collected by hand.

Payment confusion

Proofs and payment status get buried in messages.

No order state

The team cannot easily tell what is new, paid, or fulfilled.

How it works

A clearer operating flow

Each feature is designed to move the conversation from arrival to ownership, action, and measurable follow-up.
01

Customer asks

The conversation starts with a product or service question.

02

Send products

The teammate selects items from the catalog.

03

Create the order

The cart becomes an order with status and owner.

04

Track payment and fulfillment

The team follows the order until completion.

Benefits

What changes for the team

Less switching, clearer ownership, and a customer experience that feels organized.

Faster selling

Create carts directly from chat.

Clear orders

Every order has a status and next step.

Payment tracking

Keep payment proof and confirmation visible.

Commerce visibility

Understand orders and activity from the same system.

Feature details

What is included

Practical tools that make the feature useful in daily team work.

Product catalog

Send products and services from chat.

Chat selling panel

Build the cart while replying.

Order creation

Turn messages into orders with clear status.

Payment proof

Review payment and update status.

Order receipts

Send a clear order summary to customers.

Commerce reports

Track orders, value, and delays.

Interface preview

See commerce inside the conversation

Conversation, product, cart, payment, and order status work together.
WhatsApp commerce order and product catalog inside Taly: Store, cart, and payment
WhatsApp commerce order and product catalog inside Taly: Chat to order
WhatsApp commerce order and product catalog inside Taly: Restaurant menu
WhatsApp commerce order and product catalog inside Taly: Payment and receipt
WhatsApp commerce order and product catalog inside Taly: Delivery and invoice
WhatsApp commerce order and product catalog inside Taly: Order journey
WhatsApp commerce order and product catalog inside Taly: Mobile checkout
WhatsApp commerce order and product catalog inside Taly: Product selection
WhatsApp commerce order and product catalog inside Taly: Cafe order

Use cases

Daily use cases

Real situations where this part of Taly turns scattered work into a clear path.

Product question

A customer asks and the team sends the right product.

Payment proof

The team reviews proof and updates the order.

Order status

Operations can see what needs fulfillment.

Flexible plans

Choose the plan that fits your stage

Start simply, then grow usage over time. Taly pricing is listed in Egyptian pounds.

Launch

999EGP/ month

Flexible monthly billing

Best for

Small stores, clinics, service centers, or a focused first team.

  • 3 users
  • 3,000 contacts
  • 5,000 messages
  • 10 monthly campaigns
  • Inbox + Tickets + Contacts
  • 50 saved replies
  • Mobile app
  • Basic campaigns
View plan details

Pro

5,999EGP/ month

Flexible monthly billing

Best for

Brands, branches, restaurants, bookings, commerce, and API-led teams.

  • 20 users
  • 75,000 contacts
  • 120,000 messages
  • 250 monthly campaigns
  • 5 branches
  • Commerce Pro
  • Meta Messaging
  • Developer API + Webhooks
  • Custom onboarding
View plan details

Trusted by ambitious teams

A product language familiar to serious operators

Taly is built for teams that care about customer conversations, clear ownership, and measurable work.

Egyptair
Orascom Construction
Elsewedy Electric
Edita Food Industries
Hassan Allam Holding
Oriental Weavers Egypt
Juhayna
Banque Misr
Arab Contractors
Talaat Moustafa Group
Egyptair
Orascom Construction
Elsewedy Electric
Edita Food Industries
Hassan Allam Holding
Oriental Weavers Egypt
Juhayna
Banque Misr
Arab Contractors
Talaat Moustafa Group

FAQ

Before you start, here are the details teams usually ask about

Short answers about plans, WhatsApp fees, setup, team work, and how Taly operates.

Still have a question?

The Taly team can help you choose the right plan and understand the setup for your business.

Talk to the Taly team
View all questions

No. The plan price covers Taly platform usage. Official Meta and WhatsApp fees are separate and depend on message type, country, and usage.

A dedicated business number is usually best. In some cases, an existing number can be used if it fits the official setup, but that depends on the number status and connection method.

Yes. The team can work from the same workspace, with conversations organized by owner or status so follow-up does not get lost between members.

Yes. One of Taly's core goals is to turn commercial conversations into clear orders that can be tracked from creation to payment and fulfillment.

The organization can enter a billing pending state. The owner can access subscription and billing routes, while paid operating features remain locked until the subscription is activated.

Yes. The system is built around multi-tenant boundaries so one organization cannot read or modify another organization's data.